The iPhone 13 series, like its predecessors, was extremely well received. The lineup debuted in September 2021, and throughout the holiday season, more than 40 million iPhone 13 units were sold. However, there is still a frustrating software issue with these cellphones.
A pink screen issue has been reported by some iPhone 13 owners, rendering the phone unusable and forcing a restart. Apple claims that this is due to a software fault rather than a hardware one. One person said that their iPhone 13’s screen became pink and began to crash at random.
While Apple replaced the defective units, other consumers have reported the problem since then, and no replacements have been issued. This is because Apple maintains that the problem is solely a software issue that will be addressed in a future iOS version.
Another victim of the pink screen issue said:
When I was taking a picture, the screen froze, turned pink, and then restarted. When I contacted Apple Support, they ran diagnostics and concluded that nothing was incorrect. So I’m going to keep it till it happens again, or until it happens all the time. If it does, I will return it because I only received it the day before yesterday.
It’s worth noting that the reason of the pink screen problem is a mystery. Some people get it when snapping photos, while others get it while using GPS or simply charging their phone.
Apple has encouraged iPhone users to back up their data, update their apps to the newest versions, and wait for an iOS upgrade.